Wednesday, Dec. 5, with a reception to also include surprises and giveaways for passengers flying that day.
The Airport had a total of over 2.7 million passengers served through the end of October. November and December seat totals and flight information are forecasting the three millionth passenger to arrive around 11 a.m. on Dec. 5.
“Our three millionth passenger has no idea they will be greeted upon arrival at our airport with balloons, gifts, and some really fantastic giveaways,” said GFIA Marketing & Communications Director Tara Hernandez. “To hit three million passengers is a first for our airport and we really want to go above and beyond to celebrate it with one lucky passenger, but also for all of those traveling through our airport that day.”
The three millionth passenger will be receiving three $300 travel vouchers and three free days of parking from the Airport Authority, a gift basket of travel accessories from Hudson News & Gifts valued over $300, a Beer City Welcome Basket from Experience Grand Rapids, and much more.
Airport staff will also be passing out cookies, candy, giveaways, and registering people to win three $300 flight vouchers from 9a.m. – 2p.m. that day.
A welcome home for West Michigan troops and other festivities are on tap for the Thanksgiving holiday, and one of the busiest days of the year at the Gerald R. Ford International Airport (GFIA).
On Wednesday, Nov. 21, airport volunteers including therapy dog teams, and the Patriot Guard Riders will participate in “Operation Handshake,” an event to welcome home returning military members and veterans, and to thank them for their service.
Volunteers will staff both airport concourses from 9 a.m. – 7 p.m.
“We are so appreciative of our military members’ service to our country and we know that not everyone can make it home during the holidays because they are making other sacrifices. For those returning to West Michigan we want to make it extra special and let them know we are thankful for their service,” said GFIA Marketing & Communications Director Tara Hernandez. “The Patriot Guard Riders of West Michigan do a tremendous job taking time out of their holiday week to welcome home our military, and we appreciate their loyalty to serving our community through events like Operation Handshake.”
The event is free and open to the public. The media is also encouraged to put a call out to the community, asking family members to notify the Patriot Guard Riders of returning military members’ arrival times and flight information. Information can be sent to Tony VanGessel at 616-862-1984 or tvange58@yahoo.com.
“This is what Thanksgiving is really all about,” said VanGessel, Captain of the Patriot Guard Riders of West Michigan. “What we see each year is an inspiration. We get a thank you from the military members, but it’s also heartwarming for the general traveling public around us to see what transpires.”
The Airport is currently under construction on its Gateway Transformation Project, and along with the busy holiday traffic, lines could be longer than normal. The Airport encourages passengers to arrive at least 90-120 minutes before their flight.
The Transportation Security Administration (TSA) is expecting a record breaking number of flyers this upcoming Thanksgiving holiday travel period with more than 25 million passengers traveling through security screening checkpoints around the U.S. from Nov. 16 through Nov. 26 – an increase of five-percent from 2017.
“As Thanksgiving and the holiday travel seasons arrive, ensuring the safety and security of the millions of passengers traveling daily remains TSA’s top priority,” said TSA Administrator David Pekoske. “We marked several records over the spring and summer travel periods this year, screening more than 525 million passengers and crew. This upcoming season will be very busy as more passengers choose to fly, and TSA officers will be on duty over the holidays so travelers can enjoy theirs.”
TSA also encourages passengers to stay up-to-date on the latest travel notices and information about what you can or cannot bring on your flight by visiting: www.tsa.gov. Additionally, travelers should keep these top three tips in mind:
Pack smart. Prepare for security when packing and ensure that there are no prohibited items in baggage. As always, passengers can bring pies, cakes and other baked goods through the checkpoints; however, liquids such as eggnog and maple syrup, and gels such as preserves and jellies, should go into checked bags. Liquids in carry-on must follow the 3-1-1 liquids rule. Download the MyTSA app or use the “What can I bring?” tool on tsa.gov. This allows you to type in an item to find out if you can bring it in your carry-on bag, checked bag, either or neither.
Renew your TSA PreCheck membership. Individuals who obtained TSA PreCheck five years ago are now able to renew their TSA PreCheck membership online. Individuals who do not have TSA PreCheck should enroll now to get TSA PreCheck benefits, available at more than 200 U.S. airports, in time for their holiday travel. Travelers enrolled in a trusted traveler program, like TSA PreCheck, do not need to remove shoes, laptops, liquids, belts and light jackets. To find the trusted traveler program that best suits your travel needs, use the DHS trusted traveler comparison tool.
Ask for passenger support. Travelers or families of passengers with disabilities and/or medical conditions may call the TSA Cares helpline toll free at 855-787-2227 at least 72 hours prior to flying with any questions about screening policies, procedures and to find out what to expect at the security checkpoint. TSA Cares also arranges assistance at the checkpoint.
(L-R) Gordon Oosting from Mel Trotter Ministries joins Airport Board Members Floyd Wilson, Jr., Dan Koorndyk, GFIAA CEO Jim Gill, Airport Board Members Roger Morgan and Birgit Klohs, and Lake Michigan Credit Union’s Don Bratt in donating coins for the ‘For GRReat Change’ program. (Photo supplied)
Loose change in your pockets now has a home, thanks to new donation coin containers at the Gerald R. Ford International Airport (GFIA). The coin containers are in place at both the standard screening line and the TSA Pre-Check line, and airport board members were among the first to drop in coins this morning as a part of the airport’s new program, “For GRReat Change”.
GFIA installed the new coin containers in an effort to support a local West Michigan charity, while at the same time expediting the security screening process. All donations will go to Mel Trotter Ministries with donations being matched by Lake Michigan Credit Union.
“We know many travelers come to the security checkpoint with change in their pockets. Normally, they would empty their pockets and place it in a bowl before going through security, but now they can drop it before they go through security and donate to a good cause,” said GFIA President & CEO Jim Gill. “This not only expedites the security lines because it is one less item to screen, but it goes toward helping to end homelessness in West Michigan. We are proud to partner with Mel Trotter Ministries and Lake Michigan Credit Union to give back to our community.”
GFIA is unveiling the new containers before a busy fall schedule for the airport when seasonal flights gear up, which is also a crucial time for Mel Trotter Ministries prior to the holidays.
“We are always exploring unique ways to partner with individuals and organizations in West Michigan and this coin container project is another example of how together we can make a greater impact,” said Abbey Sladick, VP of Communication at Mel Trotter Ministries.
“We are grateful to the generous passengers, to the airport and to LMCU for their commitment to solving a serious community issue that affects thousands of our neighbors every year.”
“Lake Michigan Credit Union is thrilled to be a part of this creative way to make a difference benefitting Mel Trotter Ministries at the Gerald R. Ford International Airport,” said Lake Michigan Credit Union SVP of Marketing Don Bratt. “We are excited to double the impact that passengers can make through the donation of their change.”
After serving more than a quarter-million passengers in the month of July, the Gerald R. Ford International Airport (GFIA) is continuing its pace as the second fastest growing airport in the country.
July marks the seventh record-breaking month in a row for 2018, and the airport has seen growth in 60 of the last 67 months. July 2018 was the busiest July ever, with passenger numbers up 16.7- percent year-over-year.
Through July 2018, GFIA has already surpassed its annual totals reached in both 2008 and 2009, and the airport has now served over 75-million passengers in its 54-year history.
“Our growth is a collaborative effort between our community, our airline partners, our tenants, and continued economic progression,” said Gerald R. Ford International Airport President & CEO Jim Gill. “With recent announcements like American Airlines adding nonstop service to Miami, and Frontier Airlines adding nonstop service to Phoenix Sky-Harbor, we are continuing to set records and meet the demands and needs of our traveling public. We are not done, and we expect 2018 to not only be another record-setting year but to continue that momentum into 2019.”
Airline Weekly forecasted the Ford Airport as the second fastest-growing airport in the U.S. among the 100 busiest airports for the Q3 summer peak, according to data from Diio, an aviation data, tools, and technology product. The ranking was based upon a projected 21-percent increase in year-over-year growth.
July 2017 saw 249,268 passengers, while July 2018 topped that in serving 291,304 – the second largest increase ever for the month of July.
“Our airline partners continue to invest here and are adding more service with more routes, and larger aircraft to accommodate our growing passenger traffic,” said Gill. “We expect the record numbers and trends to continue as we wrap up summer and continue into fall.”
GFIA has invested in new facilities to accommodate the growing traffic by recently completing Phase One of the Gateway Transformation Project – an upgrade in space, retail, food and beverage, restrooms, finishes, amenities, and customer service offerings. The project’s main feature is the consolidated passenger security checkpoint which centralized and combined security screening to one main checkpoint in the Airport. Construction also included new terrazzo flooring, lighting fixtures, pre and post security business centers, a military welcome center, kids play areas, and much more.
Phase Two of the Gateway Transformation Project is slated to begin in Fall 2018 with construction taking place at the airline ticket counters, baggage claim area, and ‘front of house’ area.
“As we continue to grow in traffic it is imperative that our facilities keep up with our passenger demand,” said Gill. “Our passengers keep coming back because we listen to their wants and needs, and as they do we will continue to do our part to improve our amenities, technology, customer service and infrastructure. We are excited to see what the future holds, and we hope to add more growth in the years to come.”
June 2017 was the busiest June on record at the Gerald R. Ford International (GFIA) Airport, coming off a March that was the single busiest month in airport history.
June 2017 passengers were up 5.59 percent year-over-year, not only resulting in the busiest June ever, but also securing the title of busiest second quarter in airport history by over 30,000 passengers; and the busiest overall quarter ever serving over 700,452 passengers since the beginning of the year.
“We are halfway through 2017 and already seeing incredible record-breaking statistics,” said GFIA President & CEO Jim Gill. “This is a testament to our region, and our growing community along with our airline partnerships. Not only does this June go down in airport history, but 2017 now holds the title for busiest first half ever beating out 2016 by over 86,000 passengers.”
Each month of 2017 has resulted in record-breaking passenger numbers, and the Airport has seen ten straight months of record growth.
Through June 2017, GFIA has served 1,385,730 total passengers — up 6.6 percent from 2016.
“The first phase of our Gateway Transformation Project will be complete at the end of summer, and we’re excited to see what the combination of this redesign along with the growing business in West Michigan does for our numbers,” said Gill. “We hope our continued growth prompts more nonstop service, and more options for those travelers who keep supporting us to achieve these record- breaking stats.”
Gateway Transformation Project construction began in December 2015 and is slated to continue through summer 2017. The project’s main feature is the consolidated passenger security checkpoint which opened in June, and centralizes security screening to one main checkpoint in the Airport. Construction also includes new terrazzo flooring, lighting fixtures, kids play areas, restroom and nursing room, family restrooms, pre- and post-security business centers, new retail and food & beverage space, and much more.
Passengers are screened at the new consolidated security checkpoint as a part of the Gateway Transformation Project. (Photo supplied.)
By Tara Hernandez, Gerald R. Ford International Airport
All passengers traveling through the Gerald R. Ford International Airport (GFIA) are now being processed in one consolidated security checkpoint, the focal point of GFIA’s Gateway Transformation Project. Construction on the checkpoint was completed Saturday evening, and opened for passengers on Sunday, June 25. Concourse B passengers were processed through the area starting on Sunday, June 4th, but now both Concourse A & B passengers are being screened at the new checkpoint.
The checkpoint is one part of the Airport’s $45 million Gateway Transformation Project that also includes new terrazzo flooring, lighting fixtures, new restrooms & nursing rooms, family restrooms, pre- and post-security business centers, new retail and food & beverage space, and much more. Different portions of the construction will open throughout the summer with phase one set to be complete in late August. Construction on the Gateway Transformation Project began in December 2015.
Passengers are screened at the new consolidated security checkpoint at GFIA. (Photo supplied.)
“We could not have asked for a smoother transition bringing all of our passengers together in our new consolidated checkpoint,” said GFIA President & CEO Jim Gill. “We have to thank our engineering staff for their tireless efforts, and our partners at the TSA for assisting in this transition. It really is a collaborative effort to pull off projects like this, and we’re already hearing from our passengers about how much they appreciate the new space.”
The new consolidated security checkpoint allocates TSA screening in one central location to fully utilize staffing, and make screening lines faster and more efficient.
A post-security Starbucks is set to open Friday, June 30, along with a redesigned Kids Play Area in the pre-security area.
Because some of the construction will have an impact on passenger operations throughout the terminal building, there will be updates, maps, photos, and other helpful tips listed on GFIA’s website: www.grr.org/construction. Signs and airport ambassadors are also available in the terminal building to assist with any passenger needs or directions.
Passengers are still encouraged to arrive at the airport at least 90 minutes before their scheduled flight due to high volumes of traffic with the busy summer and holiday weekend ahead.
Construction crews work on the front entrance of the Gateway Transformation Project at the consolidated security checkpoint.
By Tara Hernandez, Gerald R. Ford International Airport
Passengers traveling through the Gerald R. Ford International Airport (GFIA) this weekend noticed a change in security screening as one part of its Gateway Transformation Project transitions.
Beginning on Sunday, June 11 at 4:30 am, passengers traveling through Concourse B were screened in the new consolidated security checkpoint. Concourse B passengers include those flying American Airlines, Southwest Airlines, and United Airlines.
Concourse A passengers that include Delta Air Lines and Allegiant Air, will start to be screened at the new checkpoint on the morning of June 25.
The checkpoint is one part of the Airport’s $45 million Gateway Transformation Project that also includes new terrazzo flooring, lighting fixtures, new restrooms & nursing rooms, family restrooms, pre and post security business centers, new retail and food & beverage space, and much more. Different portions of the construction will open throughout the summer with phase one set to be complete in late August. Construction on the Gateway Transformation Project began in December 2015.
“Safety and security are our first priority and as we unveil one portion of our Gateway Transformation Project, we are working closely with our all of our tenants, contractors, and staff to ensure a smooth transition,” said GFIA President & CEO Jim Gill. “Once completed, this project will be a beautiful gateway to West Michigan offering more amenities, technology, and other options for both our business and leisure travelers.”
A rendering of the Gateway Transformation Project where Concourse B passengers will be screened beginning on June 11.
Touch of Grand Rapids post-security marketplace is also set to open on Sunday, and renovations are also wrapping up on a pre-security marketplace Destination Michigan which is expected to open on Friday, June 9. Both gift shops will include snacks and beverages as well as Michigan made gifts, souvenirs, and clothing.
Because some of the construction will have an impact on passenger operations throughout the terminal building, there will be updates, maps, photos, and other helpful tips listed on the airport’s website. Signage, maps, and airport ambassadors are also available in the terminal building to assist with any passenger needs or directions. Passengers are encouraged to arrive at the airport at least 90 minutes before their scheduled flight.
In his role at GFIA, Johnson has assisted the CEO in managing the day-to-day operations of the airport and directing airport activities. Johnson has also played a key role in assisting the airport in air service needs such as the addition of Southwest Airlines in 2013, and Allegiant Air in 2009, among others.
“Phil has been a valuable asset to our airport for more than two decades and we are thankful for his service,” said GFIA President & CEO Jim Gill. “He leaves behind a legacy of always working diligently to make our Airport the best it could be. We wish him all the best in his future endeavors.”
Johnson has held a number of aviation related positions prior to beginning his airport management career in 1989. Among these are Systems Engineer for Hughes Aircraft Company — designing air defense and air traffic control systems; Air Traffic Control Specialist for the Federal Aviation Administration (FAA) — controlling air traffic at Oakland Air Route Traffic Control Center; and Manager, Aircraft Ground Services for National Air Enterprises — managing aircraft line service functions at a Fixed Base Operator (FBO).
In addition, Johnson is an Accredited Airport Executive with the American Association of Airport Executives (AAAE). He also holds professional affiliations with the Great Lakes Chapter of AAAE (GL-AAAE) and the Michigan Association of Airport Executives (MAAE).
“I have so many wonderful memories in my 22 years at the Ford Airport, and I feel blessed to call Grand Rapids home,” said Johnson. “It was a pleasure working with all of my coworkers over the years, and I look forward to seeing the continued growth and development within the Airport Authority.”
Johnson holds a Master of Science degree in Systems Management from the University of Southern California, a Bachelor of Science degree in Business Administration from Azusa Pacific University, and an Associate of Science degree in Air Traffic Management from Mount San Antonio College.
As a part of Wish Ball-West Michigan, Make-A-Wish Michigan recognizes three honorees: an Individual Honoree, a Corporate Partner Honoree, and a Community Partner Honoree. Each honoree is selected based on the impact they have on the organization’s ability to grant wishes to Michigan children with life-threatening medical conditions.
The Gerald R. Ford International Airport was selected as the 2017 Community Partner Honoree because of its game-changing impact on the Make-A-Wish Michigan mission, as well as the Airport’s commitment to creating special experiences for wish kids and families as they leave for their wish journeys. GFIA also played a vital role in the enhancement of one such recipient, young Anthony, whose wish to become a pilot was the 9,000th wish granted by Make-A-Wish® Michigan. Anthony was also surprised at the ball as Grand Rapids Station Manager for Southwest Nate Tenbrink told the youngster that Southwest would be flying him to Dallas to experience the Flight Operations Center; he will also get to ride in a 737 simulator.
“What a tremendous honor to be recognized by Make-A-Wish Michigan among all of the wonderful partners in the community,” said GFIA President & CEO Jim Gill. “We are proud to work with Make-A-Wish to make wishes come true, and to send the families off with a stress-free experience and a break from their times at medical appointments and hospital visits.”
Make-A-Wish Michigan has sent hundreds of kids and their families through the Gerald R. Ford International Airport, and 75-percent of wishes involve travel.
“The Gerald R. Ford International Airport … go[es] out of their way to provide special send offs and enhancements to our wish kids,” said Karen Davis, president and CEO of Make-A-Wish Michigan. “This year’s Wish Ball theme was ‘Let Your Dreams Take Flight’, which is exactly what special friends like the Gerald R. Ford International Airport allow our wish children to do.”
With the help of generous donors and 40,000 volunteers worldwide, Make-A-Wish has collectively granted more than 415,000 wishes worldwide, making it the world’s largest wish-granting organization. For more information on Make-A-Wish Michigan, visit www.michigan.wish.org.
March 2017 was the single busiest month in Gerald R. Ford International (GFIA) Airport history. The month’s passenger numbers were up 11.17 percent year-over-year, resulting in the busiest March ever, the busiest first quarter ever and breaking an all-time monthly record from July 2016.
“To have a record-breaker like this is incredible,” said GFIA Authority President and CEO Jim Gill. “Not only does it go down as the busiest month in Gerald R. Ford International Airport history, but to do it by over 10 percent is just tremendous.”
July 2016 was previously the business month in GFIA history with 238,237 total passengers. In March 2017, 256,880 total passengers traveled through GFIA — breaking the previous record by 7.83 percent.
Each month of 2017 has resulted in record-breaking passenger numbers, also equating to GFIA recording its busiest first quarter in history. Through March 2017, GFIA has served 685,278 passengers — up by almost 9 percent from 2016.
“As we continue to grow in traffic it is imperative that our facilities keep up with our passenger demand,” said Gill. “We will continue to do our part to improve our amenities, technology, customer service and infrastructure. We are excited to see what the future holds, and we only expect more growth in the years to come.”
The Gerald R. Ford International (GFIA) Airport has set a new all-time passenger record for 2016, marking the fourth straight year that the Airport has seen record-setting growth.
In 2016, 2,653,630 passengers flew in and out of GFIA, an increase of 4.06% from 2015. December growth helped cap the record-setting year with an increase of 6.53% year-over-year. December 2015 saw 202,769 total passengers, but 2016 surpassed that with 216,017 enplaned and deplaned passengers. Passenger growth was recorded in 9 of the 12 months of 2016 at GFIA.
The growth over the last few years started in 2013 with a passenger record of 2,237,979. In 2014, that number jumped to 2,335,105. In 2015, GFIA broke its own record once again with a passenger total record of 2,550,193 — a 9.21% year-over-year increase. Over the past four years, the Airport has recorded its strongest growth in its 53-year history, serving over 9.7 million passengers over the four-year time period.
“This is a testament to the growing West Michigan community, and the investment our airline partners have made at the Gerald R. Ford International Airport,” said GFIA President & CEO Jim Gill.
“This growth further justifies the need for our Gateway Transformation Project to accommodate the increasing passenger demand, and the need our airlines have in-gate space, amenities, and customer service offerings.”
Number of passengers 2011-2016
July 2016 was the single busiest month in Airport history with 238,237 total passengers traveling through GFIA resulting in the busiest July ever, and breaking an all-time monthly record from July 2015.
The Gateway Transformation Project began in December 2015 and is slated to continue through summer 2017. The project’s main feature is the consolidated passenger security checkpoint which will centralize and combine security screening to one main checkpoint in the Airport, eliminating separate screening for passengers traveling through either Concourse A or B. Construction also includes new terrazzo flooring, lighting fixtures, restroom & nursing rooms, family restrooms, pre- and post-security business centers, new retail and food & beverage space and much more.
“As we continue to grow in traffic it is imperative that our facilities keep up with our passenger demand,” said Gill. “There is a reason our passengers keep coming back, and as they do we will continue to do our part to improve our amenities, technology, customer service and infrastructure. We are excited to see what the future holds, and we only expect more growth in the years to come.”
The Airport will be celebrating this historic passenger record with daily surprises and giveaways by ‘paying it forward’ to passengers through next week.
GFIA monthly passenger statistics are available on the website.
