Tag Archives: Medical care

Mel Trotter Ministries partners with Catherine’s Health Center to expand clinic services to shelter guests

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Catherine’s Health Center CEO Megan Erskine (left) shaking hands with Mel Trotter CEO Chris Palusky celebrating the joint partnership to operate a full-service medical clinic at Mel Trotter Ministries (Courtesy, Mel Trotter Ministries)


By WKTV Staff

deborah@wktv.org


Mel Trotter Ministries, the largest provider of services to people experiencing homelessness in West Michigan, announced an expansion of its partnership with Catherine’s Health Center. This expansion will result in increased health clinic services for guests staying at Mel Trotter’s shelter at 225 Commerce SW in Grand Rapids.

Catherine’s is now offering full-time medical care at Mel Trotter Ministries. This new partnership will provide 40 hours per week of comprehensive primary care services to guests, with plans to expand access to the broader Heartside community by early 2026.

Mishel Pollard of Catherine’s Health Center standing in the hallway at the full-service medical clinic (Courtesy, Mel Trotter Ministries)

The clinic will serve as a “medical home” for individuals experiencing homelessness, offering walk-in appointments and a full spectrum of services including substance use disorder (SUD) treatment and medications for opioid use disorder (MOUD), immunizations, screenings, well-child visits, diagnostic lab services, chronic disease management, and referrals to specialty care.

Additional care

In addition to primary care, Catherine’s will provide:

  • 16 hours per week of dental hygiene services
  • 4 hours per week of psychiatric care
  • 40 hours per week of case management support

The entrance to the full-service clinic at Mel Trotter Ministries (Courtesy, Mel Trotter Ministries)

Bringing integrated services to the community

“We are grateful to Mel Trotter Ministries and their generous partners and donors for laying the foundation for this model of care,” said Megan Erskine, CEO at Catherine’s Health Center. “Their commitment over the past four years…has made it possible for us to expand our place-based care model and bring full-time, integrated services to this community.”

Catherine’s Health Center staff working in the full-service medical clinic. Left to right: Ollie Irwin, Mishel Pollard, Bettie DeChemin (Courtesy, Mel Trotter Ministries)

Catherine’s has spent the last three years delivering healthcare directly to the unhoused in shelters, churches and encampments. The new clinic represents the next evolution of this work, complemented by a mobile medical van that will continue to provide outreach and services across the region.

“We’re extremely pleased to expand our relationship with Catherine’s Health Center so that we can deliver the best possible care to our guests,” said Chris Palusky, CEO at Mel Trotter Ministries.

“When our renovated clinic space opened two years ago, it was our goal to provide services that healed the body and the spirit of those in need of assistance. This new service agreement will help us do that by bringing a more complete spectrum of care for anyone coming to our shelter.”

Tammy Morgan of Catherine’s Health Center working in an exam room at the full-service medical clinic (Courtesy, Mel Trotter Ministries)

The initiative goal is to provide personalized and dignified care to guests while reducing non-urgent emergency department visits and unnecessary hospitalizations. Ultimately, leaders at Mel Trotter Ministries and Catherine’s Health Center believe that improved physical and mental health outcomes will enhance housing opportunities and stability for individuals trapped in the cycle of homelessness.

Stay tuned!

The clinic expects to open its doors to anyone experiencing homelessness starting in October. An open house at the clinic is planned for Oct. 22.

To view Catherine’s Health Center upcoming events, click here.

Trinity Health Grand Rapids Comprehensive Breast Center awarded Center of Excellence certification

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Trinity Health Grand Rapids is one of only 36 breast centers in the nation with this certification and one of only two in Michigan (Courtesy, Trinity Health Grand Rapids)


By WKTV Staff

deborah@wktv.org


Trinity Health Grand Rapids Comprehensive Breast Center was recently announced as a Certified Quality Breast Center of Excellence by the National Quality Measures for Breast Centers (NQMBC).

Trinity Health Grand Rapids is one of only 36 breast centers in the nation with the certification and is one of only two in Michigan. Trinity Health Breast Center – Lakes Village in Norton Shores was also awarded this distinction.

Highest level of care

This is the highest level of recognition awarded by the NQMBC, a program developed by the National Consortium of Breast Centers. It recognizes a center’s quality performance based on several data-driven criteria, such as timeliness from biopsy to surgery, documentation of margins, genetic testing for patients, and much more.

This certification is the highest level of recognition awarded by the National Consortium of Breast Centers (Courtesy, Trinity Health Grand Rapids)

“It is always rewarding to see our hard work pay off,” said Bess Connors, MD, Medical Director, Trinity Health Grand Rapids Comprehensive Breast Center.

“This award reflects years of efforts to ensure we are providing the highest level of care to breast cancer patients in West Michigan. This distinction demonstrates the commitment of our team to achieving excellence for each patient every day.”

Total care, total confidence

Trinity Health Grand Rapids Comprehensive Breast Center focuses on total breast health, including all-digital mammography, genetic counseling, and the latest treatments.

“Along with Trinity Health Breast Center – Lakes Village, we are the only Michigan breast center to achieve this distinction,” said Dr. Connors.

“We want our patients to be confident in the care they receive, and this is just one way we can demonstrate that care close to home can also be world-class care. These certifications give us annual opportunities to review our work and make sure we continue to excel among breast centers nationally.”

Learn more!

Information about all services offered at Trinity Health Grand Rapids Comprehensive Breast Center can be found here.

Angel on a pin: Catherine’s Health Center helps Kentwood native become pain-free

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By Ron Rozema, Catherine’s Health Center

 

“I’m an angel person,” said Sharon Esterley when asked about the pin she wore. It featured the image of an angel centered in a heart. “I really believe in angels and I have lots of them in my life looking after me. Some are from my church, some from Catherine’s [Health Center], and there are lots more.”

 

For the past three years or so, Esterley has relied on Catherine’s for her primary medical care.

 

“Dr. Jack first and now Dr. Jon, they’re great!” she enthused, adding that she’s had good experiences with everyone she’s met at the Center.

 

Esterley’s life story starts and stays in the Grand Rapids area. Raised in Kentwood, she worked for 32 years as a nurses’ aid. When her parents needed help, she left that job to become their caregiver, an arrangement that lasted for nine years until they both passed away. It was during that time she lacked any health care coverage and, through the urging of a friend, began to get her health care through Catherine’s.

 

In addition to her medical care, she got medication through Catherine’s Medication Assistance Program, attended diabetes management classes, participated in the Community Walking Program and more. While arthritis and a pre-diabetic condition were focal points of her care, she was essentially healthy and able to return to paid employment. Around age 59 and thinking it was time to try something different after years of paid and family caregiving, Esterley took work as a custodian with Goodwill Industries.

 

Sharon Esterley

Things seemed to be going well when, in 2014, a spontaneous, non-work-related fall at her work setting left her with unbearable pain in her left leg. Esterley’s care at Catherine’s included physical therapy after the injury. When it did not bring relief, she was referred to Mary Free Bed. Using a walker, not sleeping at night, generally feeling miserable and unable to do the tasks required for work, her pain and distress just didn’t subside.

 

Looking for a new option, she was seen by Dr. Jon Reitzenstein not long after he arrived at Catherine’s. Trained in acupuncture, the doctor believed some relief was possible through the administration of auriculotherapy — simply put, treatments involving key points in the outer ear that, when stimulated, provide relief from pain. Esterley was willing, and, just as Dr. Reitzenstein expected, it worked!

 

After only two treatments she noticed a substantial reduction in her pain. Now, after seven treatments, Esterley says the pain is mostly gone, her walker has been replaced with a cane and she is sleeping again. She uses no medication to manage her pain and the acupuncture treatments are being reduced in frequency.

 

“I haven’t taken a sleeping pill in six weeks,” she said, “and I’m sleeping!”

 

“People at Catherine’s have really helped,” Esterley continued. “Since I had no insurance, I worked with one of the navigators” (trained volunteers who provide objective information on insurance options and help people access information and applications). “They helped me and now I’ll have Medicaid coverage.”

 

When Esterley is even more fully recovered she looks forward to volunteering, perhaps in a caregiver or support role.

 

“I have so many angels in my life, I hope I’m an angel for others too,” she beamed.

 

Located at 1211 Lafayette Ave. NW in Grand Rapids, Mich., Catherine’s Health Center offers primary medical care to people who meet certain income guidelines. Go here for more information.