By WKTV Staff
In response to driver concerns, and as a matter of standard practice, The Rapid reviews ridership patterns weekly. This work is with the single goal of providing the community with public transportation timetables they can depend on.
“Our ridership continues to climb, and we continue to work hard to recruit additional high-caliber bus drivers to fill our roles,” said Deb Prato, CEO of The Rapid.
Recently, The Rapid has struggled with bus driver availability forcing the agency to cut service.
“In a comprehensive effort to provide the most reliable service, in the face of continued workforce shortages and bus driver availability issues, we have had to take a deeper look at our service frequency,” said Prato. Our drivers continually tell us, and our Board of Directors, they are overworked, and working too much overtime.
“The new winter service plan addresses those concerns by reducing service hours, and thereby, lessening the pressure on our entire transit system.”
In this winter 2024 plan, no routes will be eliminated and all customers are provided with a suitable alternative time option with frequency changes commensurate to ridership. Schedules will begin January 2, 2024.
