By K.D. Norris

ken@wktv.org

Compiling a series of photographs of the career of City of Kentwood Police Chief Richard Roberts two things stand out — there is a ton of him standing proud among his “Brothers in Blue” and a close second is him getting personal with community members, especially kids.

As Chief Roberts prepared to retire from his position this week, and end a career of four decades in police work and 30 years with the City of Kentwood, he sat down with WKTV and reflected on what has changed and what has not over his career.

“What doesn’t change, over the years as I think back, is what I thought about (when he started), what drove me to get into police work,” Chief Roberts said. “A sense of community. To help the community, be an advocate for those victims of crimes, to try to solve them, to hold people accountable. Just basically make a community a safe place for people to live, to have businesses, raise a family. … Those are the same reasons that young people, now, are seeking to get into this profession.”

Along the way, however, Chief Roberts said, there has been good days and bad days; there has been mentors and young officers to be mentored; there has been the constant support of a policeman’s family — including his wife, Maria — who he said are “in it as much as we are.”

“It has to be that way,” he said. “We are one of those handful of careers where we work nights, holidays and weekends. This career, the family of someone who has chose this career, has to understand that. … There has to be that support from the family.”

If he did not know that the first day on the job, he knows it now.

And about that first day …

From first day, to an unexpected career path

On his first day as a patrol officer, before he even joined the Kentwood Police Department, he learned lessons about knowing your beat and dealing with the community.

“It was 38 years ago and I can remember my very first call,” Chief Roberts said. “It was a small department, one square mile, City of Roosevelt Park, over near Muskegon … It was a call for me to respond to a traffic crash.”

Problem was, as he tells the story, he did not know the city very well, wasn’t from that area, and ended up — shall we say — taking the long way to go a short distance.

“Seemed like it took me forever to get there. … (But when he did) they asked me ‘What took you so long?’,” he said. “It’s a 1-square-mile city and they could hear my siren going all around them.”

And while on that first day in a patrol car Chief Roberts really had no thoughts of one day being a department chief, he did have the mindset of taking advantage of the opportunities presented.

“I didn’t have any long-term plans to become a chief,” Chief Roberts said. “I had some shorter-term goals that I wanted to, first, take advantage of the opportunities as they came along. And my first opportunity was as a field-training officer.

“The reason that interested me is that my field-training officers here at Kentwood turned out to be some of the people that I looked up to the most throughout my career. … That is one of the most important positions here, training our new officers.”

He added that he had some “aspirations” to be a supervisor, “but there was no race to get there.” Yet he certainly got there.

Prior to joining the Kentwood Police Department, he served as deputy corrections officer at the Kent County Sheriff’s Office and as a police officer with the City of Roosevelt Park.

Roberts joined the Kentwood Police Department in 1987 as a police paramedic and has served in many different roles, including 24 years in supervisory and management positions — the last few leading a team of nearly 95 personnel, including 70 sworn police officers.

Uniquely, Chief Roberts was the first in the Kentwood Police Department history to move through the ranks from patrol officer to police chief. In addition to his paramedic experience, he also served as a detective, field training officer, field training supervisor, road patrol supervisor, Staff Services Bureau supervisor and Detective Bureau supervisor. He also served on the crisis negotiating team.

Roberts was promoted to captain of the Patrol Division in December 2012, deputy police chief in August 2017 and then to chief in November 2019.

Along the way, there were mentors and people to be mentored, he said.

“I had two very good sergeants,” Chief Roberts said. “Sgt. (Michael) Hollinrake and Sgt. (Ted) Herrington. Both were my primary sergeants early on in my career. … Just the way they carried themselves. They were good officers themselves before they became supervisors, and both of them encouraged me to take advantages of opportunities as they came along.”

Later on, he said, Capt. Scott Yerrick and Capt. Randy Williamson mentored him after he became a supervisor.

Technology, policy changes but job remains the same

While a lot has changed over the years, in Chief Roberts career and in police work in general, he said. But most of it was for the good of law-enforcement officers and most of it is good for the community they “protect and serve.”

When he first started there were no computers in the car — “Everything was done over the radio. We hand wrote everything. Now there is so much technology in these vehicles that the officers can use.”

And that use of technology extends to all aspects of police work.

“I kid with my detectives now, with all the technology that is available for investigations, I could never go back in there,” he said. “It has changed a great deal.”

When he worked as a detective, “we were door-knockers. Talking to people. Talking to people on the phone,” he said. “But now much of modern investigations are done though social media platforms and many other computerized resources.”

And as far as changes to the “way” police do their business, he simply said “policies evolve over time” and those policies are driven by case law, changes to equipment, and more and more of a focus on being part of the community not just the protector of the community.

“I think what has changed in policy goes along with what has changed in policing over the last 30, 40 years,” he said. “It has moved to more of a profession than just a job. More and more of our staff are college educated.

“Along with new technology came police changes. Probably the most prevalent one is body cameras. The use of that and the policies on the use of force. Use of force has been standard and defined based on case law, for many, many years. … What has evolved is what tools we may have to deal with the use of force” including tasers and pepper spray … “The soft techniques.”

What hasn’t changed, he said, is community involvement, community interaction.

“We are the guardians for the community,” Chief Roberts said. “So, they count on us to protect them from crime, to try to keep crime at a reduced level. We do the best we can. … Part of serving is answering their calls when they call us. But what else can we do to enhance our community?

“We can work with the community, be transparent with them, because they have to trust us. So we spend a lot of time having positive interactions with our community, not just enforcement actions.”

Chief Roberts’ retirement is effective Friday, Dec. 10. Upon the recommendation of Mayor Stephen Kepley, the City Commission confirmed Deputy Chief Bryan Litwin to become the city’s next police chief during its Dec. 7 meeting.